배송 정책
Shipping Fee
- Hong Kong SAR: Standard shipping rate: HKD 50.00. Free shipping is available for orders over HKD 700.00.
- Other regions: Standard shipping rate: USD 10.00. Free shipping is available for orders over USD 80.00.
Delivery Company
Hong Kong: SF EXPRESS Shipment originates from our warehouse: 3/F, Block A1, Wanquan Industrial Park, Junhong Road, Jinlong Town, Quannan County, Ganzhou City, Jiangxi Province, China
Shipping Time
- Hong Kong: Average delivery time is 5–7 business days.
- Other regions: Average delivery time is 7–10 business days.
About Delivery Details
All orders will be shipped out within 2-3 business days after payment confirmation.
- Delays may occur due to factors like traffic conditions, weather, customs clearance and public holidays.
- Delivery times may be extended during long holidays.
- Please note that we cannot cancel orders after the product is shipped.
- If orders are concentrated or items are temporarily out of stock, delivery may be delayed. Please understand.
- If we cannot contact you due to an unknown address or long-term absence during delivery, the parcel will be returned to our warehouse.
- Your order arrives in private packaging.
If you have any questions about delivery, please contact our customer service center. Email address: bd@plataneglobal.com